101 Ways To Improve Your Business Website
TABLE OF CONTENTS
Section 1: Goals and Purpose of Your Web Site..................................... 1
Section 2: Planning Your Web Site ............................................ 3
Section 3: Your Web Site Content................................................ 8
Section 4: Branding ......................................13
Section 5: Navigation....................................................... 15
Section 6: Overall Look and Image............................................17
Section 7: Design and Layout................................................. 20
Section 8: Your Site’s ‘Personality’ ........................................23
Section 9: Customer Service ...............................................26
Section 10 Shopping ......................................................28
Section 11: Selling and Upselling ......................................... 32
Section 12: Security....................................................... 35
Section 13: Building Relationships ........................... 36
Section 14: Outreach Marketing ............................................40
Section 15: Getting Found......................................................42
101 Ways To Improve Your Business Website
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